Dear Team, Our client GCA is encountering an issue regarding the matrix reports, where the Time Elapsed column is not fetching and is not available as a selection when you try to create, so we referred to the support team, and after investigation, ...
This Problem may happen when the application is holding to different mail server details. 1- So go to Reports > New query report and execute the following query : select * from IncomingMailServer 2- If you see multiple mail server configured in this, ...
Purpose This report extracts Change, Task, and Worklog details specifically for changes in the Implementation stage. It provides a consolidated view to track: Change progress Task execution Ownership and priorities Worklog activity The report ...
Purpose This report extracts project-level details to provide a comprehensive overview of project performance and tracking. It helps monitor: Project progress Schedule adherence Cost performance Effort estimation vs actuals The report includes the ...
You are getting this email as a result of an enhancement that was made in the 11 version to notify administrators if the SQL Log File Size crossed the threshold. In Service Desk Plus, under Performance Settings in Admin/ESM Directory you have the ...