This Problem may happen when the application is holding to different mail server details. 1- So go to Reports > New query report and execute the following query : select * from IncomingMailServer 2- If you see multiple mail server configured in this, ...
You are getting this email as a result of an enhancement that was made in the 11 version to notify administrators if the SQL Log File Size crossed the threshold. In Service Desk Plus, under Performance Settings in Admin/ESM Directory you have the ...